Friday, January 20, 2012

"Files can not be validated" during install Desktop Manager Solutions


Some users may experience problems when installing the Dekstop Manager, both v6 and v7 Dekstop Manager.


To the solution, please download Alternative Code Signing below

Download certificate:


files/downloads/tools/Certificate_For_BB_Desktop_Manager.zip

Click here to download



How to Install :

Method # 1
Unzip the file you downloaded

- Double click the file Alternative Code Signing Intermediate 2010.cer

- Click 'Install Certificate'


Method # 2 (if after using Method # 1 is still not able to install DM)
Unzip the file you downloaded

- Open Internet Explorer - Tools - Internet Options

- Open Tab Content - Click Certificates - Import

- Browse to the file Alternative Code Signing Intermediate 2010.cer who downloaded - Next - FINISH


After the certificate is installed, please try to re-install Dekstop Manager.